Status and support
Offiqa Status
Use this page to check the right support path when Offiqa, your work-first New Tab workspace, does not behave as expected. Offiqa is built around saving tabs, notes, and the next action as one workspace, so the first status check is simple: confirm the extension loads, your workspace session appears, and export/backup options are still reachable. This page does not invent live uptime or incident history.
Last reviewed: May 21, 2026 · Market: US · Status page type: support / trust
Current summary
What you can check here
Live incident data
No live uptime number, incident timeline, or service-level claim is shown on this page. Use the checklist below, then contact support if the same issue repeats.
Extension, data, and support
Check the New Tab extension, workspace session cards, local workspace data, backup/export, website pages, and the support path that matches your issue.
Protect your context first
If Offiqa opens and your data is visible, export a backup before reinstalling, resetting browser settings, or clearing local browser data.
Check status
Status checklist by product area
Offiqa is not a generic tab saver. A healthy work session should show the tabs, note, and next action that explain why the workspace exists. Use this table to narrow down where the issue is happening.
| Area | What to check | What to do next |
|---|---|---|
| Offiqa New Tab extension | Open a new tab and confirm the Offiqa workspace surface loads instead of a blank or browser-default page. | Confirm the extension is enabled, reload the browser, then visit Install Offiqa if you need setup guidance. |
| Workspace sessions | Check whether Continue Workspace cards show the workspace name, app chips, last note, and next action. | Open the related workspace detail, try Resume, and review how to save tabs with notes and next actions. |
| Quick notes and Today Focus | Confirm recent notes still appear and that a note can be turned into a visible next action. | Review the quick note on your new tab workflow and the Today Focus setup. |
| Local data and backup | Check whether export/import controls are reachable before any browser reset or reinstall. | Use the export your workspace data guide before clearing storage. |
| Website and support | Check whether help, privacy, security, and support pages load normally. | Open the Offiqa Help Center or submit a support request through Offiqa Support. |
Local-first backup trust
Protect the workspace context before troubleshooting
Pain → workflow → Offiqa check
- Pain: the browser or extension feels off, and the user worries that client, campaign, meeting, or follow-up context may disappear.
- Workflow: before changing browser settings, check whether workspaces, quick notes, Today Focus, and export controls are still visible.
- Offiqa check: save or export the workspace data that contains tabs, notes, and the next action, then continue troubleshooting from the Help Center.
Troubleshooting path
What to do if something is not working
1. Start with the browser-level basics
- Open a fresh new tab and reload the page.
- Confirm Offiqa is still enabled in the browser extension list.
- Try the same action again: Resume, Save Workspace, Quick Note, or Export.
- Note the exact step where the issue happens.
2. Preserve data before bigger changes
- Export a backup if the option is available.
- Do not clear browser storage until you have reviewed backup guidance.
- Keep a short note of the workspace name, tab count, and next action affected.
- Use the support form if the same issue repeats.
Support request
What to include when you contact Offiqa
A useful status report does not need private work content. Describe the action that failed and the product area affected. Avoid sending sensitive URLs, note content, client names, account IDs, or private documents unless support specifically asks for a safe version.
- Area: New Tab extension, workspace session, quick note, Today Focus, export/import, website, or support.
- Action: what you clicked or tried to save, resume, export, import, or edit.
- Context shape: tab count, workspace type, and whether a note or next action was attached.
- Result: what you expected to happen and what happened instead.
Trust and setup links
Related Offiqa resources
FAQ
Status page questions
Does this page show live uptime?
No. This page is a static support and trust utility. It should not be treated as a live uptime dashboard, automated incident log, or service-level report.
What should I check first if Offiqa is not working?
Start with the local basics: reload the New Tab page, confirm the extension is enabled, try the affected action again, and note whether the issue affects the extension, a workspace session, notes, Today Focus, or export/import.
Can I still protect my workspace data during an issue?
If Offiqa opens and export is available, export your workspace data before reinstalling the extension, clearing browser storage, or resetting the browser profile.
Need help with a workspace issue?
Send the product area, the action that failed, and the safest non-sensitive description of the workspace context. Offiqa support can help faster when the report separates tabs, notes, next action, and backup/export behavior.