Support request
Offiqa Support
Use this page to submit a support request for Offiqa, the work-first New Tab workspace for saving tabs, notes, and next actions together. Support can help with installing Offiqa, saving or resuming a workspace, Quick Notes, Today Focus, Focus Timer context, permissions, backup, import, export, and local-first data questions. For the fastest help, describe the exact workspace action you were trying to complete and include the support category that best matches the issue.
Support page · Optional noindex · For Offiqa users in the United States and English-language support flows
Choose the right path
What Offiqa support can help with
Workspace questions
Get help when a saved workspace, tab list, note, app chip, or next action does not look the way you expected.
Notes and focus help
Ask about Quick Notes, linking a note to a workspace, turning a note into Today Focus, or starting focus from the right context.
Trust and data questions
Use support for questions about permissions, local-first workspace data, export, import, restore, or backup validation.
Before you submit
What to prepare for a useful request
A good support request explains the work context without exposing private content. You do not need to paste passwords, confidential client details, full notes, payment details, or sensitive workspace data. Describe the action, the category, and what changed.
Privacy-safe rule: describe the workspace type instead of sharing private details. For example, write “client follow-up workspace with five tabs and a next action” rather than pasting a client name or private note.
Support categories
Pick the category that matches your issue
| Category | Use this when | Helpful details to include |
|---|---|---|
| Install or setup | You need help installing Offiqa, opening it from your New Tab, or understanding the first setup flow. | Browser version, operating system, and whether you reached the first workspace screen. |
| Workspace save or resume | A workspace did not save the expected tabs, note, next action, or resume behavior. | Workspace type, approximate tab count, and the step where the issue appeared. |
| Quick Notes or Today Focus | A note, linked workspace, focus item, or session goal is missing or confusing. | Whether the note was linked to a workspace and whether it was converted into Today Focus. |
| Backup, import, or export | You need help exporting workspace data, importing a backup, or understanding a restore result. | Whether you were importing, exporting, merging, replacing, or checking a backup file. |
| Privacy, security, or permissions | You have a question about Offiqa’s local-first workflow, browser permission copy, data controls, or trust pages. | The permission or setting you are asking about and the result you want to understand. |
| Feedback or feature request | You want to suggest a better workflow for client, sales, marketing, meeting, or remote work contexts. | Your role, the repeated browser workflow, and what tabs, note, or next action you wish Offiqa captured better. |
Local-first support flow
Support for backup and local workspace data
1. Keep the work context clear
Write the workspace type, tab count, note behavior, and next action involved. This helps support understand the issue without needing private note content.
2. Check the local data path
If the issue involves backup, import, or restore, say whether you were exporting data, importing a backup, merging workspaces, or replacing local data.
3. Share only what is needed
Start with a description. Do not attach private data unless support asks for it and you are comfortable sharing the specific file or excerpt.
Submit a request
Offiqa support request form
Faster self-help
Try these support paths first
New to Offiqa?
Start with the Offiqa Help Center if you need setup guidance, workspace basics, or help understanding how tabs, notes, and next actions fit together.
Installing or reinstalling?
Use the Install Offiqa page if your question is about adding Offiqa to Chrome, opening the New Tab workspace, or getting started after install.
Privacy question?
Review the local-first privacy approach before sending private details. Support requests should avoid sensitive notes and confidential workspace content.
Security concern?
Read Offiqa Security for trust, safe support, and data-handling guidance before describing a security-related issue.
Support FAQ
Questions before you submit
What should I include in my support request?
Include the feature involved, what you expected to happen, what happened instead, the steps you tried, and whether the issue affects workspaces, notes, Today Focus, permissions, backup, import, or export.
Can support help with backup and restore?
Yes. Use the support form for questions about exporting, importing, restoring, validating backup files, or understanding local-first workspace data.
Should I send my full workspace data first?
No. Start with a short description. Only share backup or workspace details if support asks for them and you are comfortable sharing that information.
Where should I go for setup help?
Start with the Help Center for setup, install, workspace, note, focus, privacy, and troubleshooting guidance. Use this form when you need help with a specific support issue.
Need help with Offiqa?
Submit a support request with the workspace context included.
Tell support what you were trying to save, resume, import, export, or understand. Include the tabs + note + next action workflow involved, but keep private client details and sensitive notes out of the first message.